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Returns & Exchanges
Return Policy
At Kapes, your satisfaction is our priority. If you're not completely happy with an item or need to change the size, we offer a 30-day return. Please note that we only offer exchanges or store credit. Items must be unworn, unwashed, without personal
How do I make return or an exchange?
If you need to place a return or exchange, head over to our returns portal by clicking HERE and then Simply enter your 4 digit order number and email address that was used to place the order and follow the relevant prompts. Please note, the home exch
Can I change my item for a different item?
Unfortunately, at this time we cannot exchange one item for a different category item. We only offer exchange for size and colour of the same item. If you wish to change for a different item, please opt for store credit and then place a new order. To